30-Day Guarantee

Your 30-Day Satisfaction Guarantee

We want you to love what you ordered. If something isn't right, you're covered — no stress, no hassle.

Our promise to you

• 30 days to decide. Changed your mind? You have a full 30 days from delivery to request a return.
• Simple returns. Just email us and we'll guide you through every step.
• Fast refunds. Once your return is received and checked, your refund is processed promptly to your original payment method.
• Real human support. A dedicated team, replying within 24 hours, 7 days a week.

The simple conditions

To be eligible, items must be unworn, unwashed and returned in their original condition with all tags and packaging. For hygiene reasons, swimwear must be tried on over underwear and returned with any hygiene seal intact.

How to start a return

Email contact@cozydrip.eu with your order number and the item you'd like to return. We'll send you everything you need within 24 hours.

Shopping with Cozy Drip is risk-free — that's our guarantee.